At AI-Copilots, your satisfaction with our AI-powered marketing products and services is our top priority. We are confident in the value and effectiveness of our offerings. Therefore, we offer you a 90-day satisfaction guarantee.

Clearly Stated Policy:

We offer a full refund within 90 days of your initial purchase of our AI-powered marketing products services. This is a "no questions asked" policy, meaning you can request a refund for any reason within this timeframe.

Conditions for Refunds:

While our policy is "no questions asked," we do have a few practical considerations:

• The refund period is valid for 90 days from the date of your original purchase.
• This policy applies to the initial purchase of our product or service. Renewals or subsequent purchases may be subject to a different policy, which will be clearly communicated at the time of purchase.

Timeframe for Refund Requests:

You have ninety (90) days from the date of your initial purchase to request a refund under this policy. Requests made after this 90-day period may not be eligible for a refund.

Process for Requesting a Refund:

To request a refund, please follow these steps:

1. Contact our Customer Support team: You can reach us by:
   • Replying to any of your purchase confirmation emails.
   • Submitting a request through the contact form on our Contact Us Page page.
2. Clearly state your request for a refund and include your name, the name of the product or service you purchased, and the date of purchase (if possible, your order or invoice number).
3. Optional Feedback: While not required for processing your refund, we would greatly appreciate it if you could briefly share the reason for your refund request. This feedback helps us improve our services.

Method of Refund:

Once your refund request is received and processed, we will issue a full refund of the purchase price to your original method of payment. Please allow five business days for the refund to appear in your account, depending on your payment provider.

Exceptions to the Refund Policy:

While our primary policy is "no questions asked" within the 90-day timeframe, the following exceptions may apply:

• Abuse of the Policy: We reserve the right to refuse refunds if we suspect abuse of this policy (e.g., repeated purchases and refunds without genuine intent to use the service).
• Services Delivered in Full and Accepted (for DFY): For "Done For You" services where the agreed-upon deliverables have been delivered to you, a refund may not be granted. However, you can cancel the DFY service at any point in time. Plus we are committed to your satisfaction, so please contact us to discuss any concerns, and we will strive to find a fair resolution.
• Third-Party Costs: This policy covers the fees paid directly to AI-Copilots. Any costs incurred through third-party services that you may have independently engaged with are not covered by this refund policy.

Important Note Regarding German Law:

This policy is offered in addition to your statutory rights under German law, including the right of withdrawal (Widerrufsrecht) for consumers in certain circumstances.

Our 90-day "no questions asked" policy extends beyond the typical withdrawal period and provides you with added peace of mind.

We are committed to ensuring you have a positive experience with AI-Copilots. If you have any questions or concerns about our Refund Policy, please do not hesitate to contact our Customer Support team.